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Customer Service Representative(客户服务代表)
公司名称： 花旗银行（中国）有限公司
公司性质： 外商独资
公司规模： 1000-9999人
公司行业： 金融/银行/投资/基金/证券/期货
工作经验： 1-2年
发布日期： 2013-01-04
最低学历： 大专
管理经验： 否
工作性质： 全职
招聘人数： 若干
职位类别： 银行
工作地点： 杭州
职位描述
RESPONSIBILITIES：
To provide highest level of services to customers and answer their enquiries such as product inquiries, account opening/maintenance, financial transactions and etc
To address customer needs and refer sales opportunities to appropriate sales specialist
To support sales and operation team on banking related activities
To perform branch administrative tasks and maintain pleasant branch environment
To perform tasks requested by supervisor or branch manager
KEY REQUIREMENTS
University graduate with 1-2 years' work experience in sales or finance and customer service field
Excellent interpersonal and communication skills
Sales and service oriented, passionate and initiative
Fluent in both oral and written English
Excellent PC skills, especially in Word, Excel etc. |