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A Hello, Is this EYG computers?
喂, 这里是EYG电脑公司吗？
B Yeas, It is. Sewen jes speaking. How can I help?
是的，我是Sewen jes。有什么我可以为你服务？
A Actually, I'm calling to complain about your service. The computer I bought last week is fauilty.
实际上，我是打电话抱怨你们的产品的。我上星期买的电脑是假次品。
B Oh, I'm sorry to hear that, sir. What exactly is problem?
噢，先生，真是抱歉。是什么问题呢？
A Well, basicly，It doesn't work. It doesn't even start properly.
这个嘛，基本上根本不能用，连开机都有问题。
B Oh, dear! I'll do whatever I can.
噢，天哪！我会尽量帮你处理.
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