| 标题 | 酒店英语口语：服务用语大全 |
| 内容 | Reservations ，May I help you ? 预订部，我能帮你吗? Room service ，May I come in ? 送餐服务，我可以进来吗? What do you prefer ，tea or coffee? 你喜欢什么?茶还是咖啡。 Woulld your please sign here ? 请在这儿签名好吗? A table for two? 两人的一张台吗? How long do you plan to stay ? 你计划住多久。 Could you please spell your name ? 请拼一下你的名字吗? What kind of room would you like ? 你要哪类房间? May I see your passport ? 我可以看你的护照吗? May I have your tetephone number ? 我可以知道你的电话号码吗? What‘s the trouble， sir? 你怎么啦?先生。 Shall I call a doctor for you ? 我为你叫一个医生吗? Dir you eyoy the play? 你喜欢这个节目吗? Do you like this song? 你喜欢这首歌吗? Useful Expressions 惯用表达语 Enjoy you breakfast ，sir ? 请享用你的早餐，先生。 Here is the menu. 给你菜谱。 The service guide is on the desk. 服务指南在桌面上。 The swimmcing pool is over there . 游泳池在那边。 Go ahead ，please. 请接着讲。 The line is busy . 线路正忙。 You look grest . 你看上去真棒。 Please consult the song list . 请翻阅点歌单。 It‘s a very touching story. 这是一个非常感人的故事。 Without music，the world would be dull. 如果没有音乐，这世界将会变得很沉闷。 Good morning/eveningReservationMay I help you? 早上好/晚上好，这里是...酒店客房预订部，请问需要什么帮忙吗? What can I do for you? 我能为您帮什么忙吗? Hold on line, pleaseCould you please hold on? 请稍等(电话中) 请稍等，好吗? Could you wait a minute, please? 请稍等，好吗? Are you with a company? 您是公司预订吗? May I know you departure date? 请问您的离店日期是哪天? How long will you stay with us? 请问您住几天? How many people are there in your party? 您们一共几个人? That will be four nights. 四个晚上。 May I know the arrival date, please? 请问哪天入住? Is it just for tonight? 请问只住今天一晚吗? When do you check in? 请问您什么时候入住? Would you like a single room or a double room? 请问你想订单人间还是双人间? What kind of room would you like/prefer? 请问您喜欢什么样的房间? Would you please tell me your full name, please? 请问您的全名是? And your address, please? 请问您的地址? May I know you telephone number, Mr Smith? 史密斯先生，请问您的电话号码是? May I know your company name and how would you like to settle your payment? 请问您的公司全称及付款方式? We have a single available for those dates. 我们还有一些单人间可以接受预订在那个时间段。 It’s all right for the next week. 下个星期没有问题。 We do have a vacancy for those dates. 那段时间我们可以接受预订 Yes, you can have a room on Saturday. 是的，星期六您可以订到房间。 I’m afraid we won’t be able to guarantee you a room after the thWe usually have high occupancies in the peak seasons. 恐怕十六号后我们不能保证有房间提供给您，那段时间是我们的入住高峰期。 I’m sorry, but we’re fully booked for single roomsWould you like to have a double one? 很抱歉我们的单人间已经订满了，给您订双人间怎么样? I’m sorry, but the hotel is full on that date. 很抱歉，那天我们酒店的客房已经住满了。 I’m sorry, we don’t have any room available for that week. 很抱歉，我们那周的预订已经全满了。 |
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