| 标题 | 生活口语:购物英语对话之退货 |
| 内容 | SALESPERSON: May I help you? SARAH: Yes, I would like to return these slacks. SALESPERSON: Alright. Do you have your receipt? SARAH: Yes. Here it is. I bought them last week. SALESPERSON: And why are you returning them? SARAH: I bought them to go with a blouse of mine. But they don't really match. SALESPERSON: I see. Oh, wait. Ma'am, I'm sorry. These slacks were on sale. SARAH: Yes, they were thirty percent off. SALESPERSON: I'm sorry, but we don't allow returns on sale items. SARAH: I know many stores have that policy. But I have returned sale items here before. SALESPERSON: I'm sorry, but we usually don't do it. It is our policy. SARAH: I just bought these slacks a week ago. And I am a regular customer here. Can you make an exception this time? SALESPERSON: Well. Let me talk to the manager for a moment. Ma'am, the manager says I can do it this time. SARAH: Good. I'm a regular customer here. I am glad you can make an exception for me. SALESPERSON: Please show me your receipt again. SARAH: Here it is. SALESPERSON: I will have to give you store credit, Ma'am. If you find something else you like in the store, you can use the credit. SARAH: Store credit is okay with me. I'm sure I will find something I like. I shop here a lot. SALESPERSON: We appreciate your business, Ma'am. |
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